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Scale customer support with AI-powered solutions

Boost support agent productivity, enhance customer experiences, and speed up ticket resolution with AI.

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Empower customer support teams with AI-driven workflows

Boost help desk productivity

Empower support teams with AI-driven self-service tools to quickly find answers, create responses, and automate time-consuming tasks.

Scale support team knowledge

Enable support agents with accurate, up-to-date information at their fingertips, while scaling knowledge across the team to better serve customers.

Deliver a seamless customer experience

Provide consistent, on-brand customer communications across support channels with templates that maintain your tone and voice.

AI use cases for customer support teams

Support Chat Assistant

Equip support agents with an AI assistant to quickly answer questions and find information

Summarize Support Calls

Quickly generate summaries of support cases with task lists and follow-up emails

Knowledgebase Articles

Draft articles for your customer knowledgebase based on product documentation

Draft SOWs

Generate Statements of Work (SOW) based on established team templates

Support Ticket Analysis

Quickly identify and analyze common issues across support cases

Customer Communications

Ensure on-brand customer communications with the help of a writing assistant

Sample support agents from our pre-built library

Support Assistant

Ask for help finding information, drafting documents or emails, or performing basic tasks.

Call Transcript Summary

Generate complete transcript of client calls with clear notes, action items and follow-ups needed.

Knowledge Base Article Generator

Create a knowledge base article based on input from user and latest product documentation.

Statement of Work Creation

Generate an SOW based on client requirements and established support and service team templates.

Seamlessly connect to your existing customer support applications

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See how Airia can accelerate your AI journey.

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